Hard Rock Casino Ottawa fined for 36 regulatory violations & More Latest News

Hard Rock Casino Ottawa is alleged to have despatched promoting and advertising materials to individuals who had opted right into a program generally known as self-exclusion, designed to assist drawback gamblers steer clear of the on line casino

Article content

Ottawa’s major casino operator has been fined $227,250 by the province’s Alcohol and Gaming Commission for a series of alleged regulatory violations.

Advertisement 2

Article content

An audit by the Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) uncovered what it says are 36 violations of the province’s gaming standards at the Rideau Carleton Casino.

Its operator, Hard Rock Casino Ottawa, is alleged to have sent advertising and marketing material to people who had opted into a program known as self-exclusion, designed to help problem gamblers stay away from the casino.

AGCO’s audit also alleges that Hard Rock Casino Ottawa repeatedly failed to implement or enforce policies to deter money laundering, and “failed to sufficiently protect gaming systems and data from security vulnerabilities.”

It’s also alleged the operator failed to ensure its staff completed training on important issues, such as how to prevent money laundering.

Advertisement 3

Article content

“The Alcohol and Gaming Commission of Ontario has the mandate and the responsibility to ensure casinos are operating with honesty, integrity and in the public interest,” Tom Mungham, AGCO’s chief executive officer and registrar, said in a prepared statement Wednesday.

“These penalties are intended to drive the improvements needed at the Rideau Carleton Casino,” he said.

AGCO officials said it was the largest fine levied against one of the province’s casino operators in recent history.

Helen MacMillan, general manager of the Rideau Carleton Casino, said Wednesday the organization “takes this matter extremely seriously.”

“We have been in regular communication with the AGCO and have been working actively and definitively to address all issues,” MacMillan said in statement.

Advertisement 4

Article content

“The majority of issues related to the audit have been aggressively corrected, including and not limited to, change in personnel. We will continue to improve and address any and all regulatory issues to ensure full compliance moving forward.” 

Mungham said the agency will be carefully monitoring the casino operator’s actions to ensure the audit’s findings are addressed.

Hard Rock Casino Ottawa assumed responsibility for the day-to-day operations of the Rideau Carleton Casino in 2017.

Open 24-hours a day all year round, the casino features more than 1,200 slot machines and is home to electronic tables games, including blackjack, roulette, baccarat and craps.

City council has already approved Hard Rock’s plan for a sizable expansion of the casino, and the addition of an eight-storey hotel, a 1,600-seat theatre and more than 4,000-square metres of new restaurants.

A spokesman for the province’s alcohol and gaming commission said Hard Rock Casino Ottawa has until Aug. 3 to file an appeal in the case to the province’s Licence Appeal Tribunal.

    Advertisement 1



    Postmedia is dedicated to sustaining a full of life however civil discussion board for dialogue and encourage all readers to share their views on our articles. Comments might take as much as an hour for moderation earlier than showing on the positioning. We ask you to maintain your feedback related and respectful. We have enabled e-mail notifications—you’ll now obtain an e-mail in the event you obtain a reply to your remark, there’s an replace to a remark thread you observe or if a consumer you observe feedback. Visit our Community Guidelines for extra info and particulars on the best way to alter your e-mail settings.

    Read More,


    I’ve tried to offer every kind of reports to all of you newest information immediately 2022 via this web site and you will like all this information very a lot as a result of all of the information we all the time give on this information is all the time there. It is on trending subject and regardless of the newest information was

    it was all the time our effort to achieve you that you simply maintain getting the Electricity News, Degree News, Donate News, Bitcoin News, Trading News, Transfer News, Gaming News, Trending News, Digital Marketing, Telecom News, Beauty News, Banking News, Travel News, Health News, Claim News newest information and also you all the time maintain getting the knowledge of reports via us for free and in addition inform you folks. Give that no matter info associated to different kinds of information shall be

    made accessible to all of you so that you’re all the time linked with the information, keep forward within the matter and maintain getting immediately information all kinds of information for free until immediately as a way to get the information by getting it. Always take two steps ahead

    All this information that I’ve made and shared for you folks, you’ll prefer it very a lot and in it we maintain bringing matters for you folks like each time so that you simply maintain getting information info like trending matters and also you It is our objective to have the ability to get

    every kind of reports with out going via us in order that we are able to attain you the newest and finest information for free as a way to transfer forward additional by getting the knowledge of that information along with you. Later on, we’ll proceed

    to offer details about extra immediately world information replace kinds of newest information via posts on our web site so that you simply all the time maintain transferring ahead in that information and no matter type of info shall be there, it’s going to positively be conveyed to you folks.

    All this information that I’ve introduced as much as you or would be the most completely different and finest information that you simply individuals are not going to get anyplace, together with the knowledge Trending News, Breaking News, Health News, Science News, Sports News, Entertainment News, Technology News, Business News, World News of this information, you will get different kinds of information alongside along with your nation and metropolis. You will have the ability to get info associated to, in addition to it is possible for you to to get details about what’s going on round you thru us for free

    as a way to make your self a educated by getting full details about your nation and state and details about information. Whatever is being given via us, I’ve tried to deliver it to you thru different web sites, which you’ll like

    very a lot and in the event you like all this information, then positively round you. Along with the folks of India, maintain sharing such information essential to your family members, let all of the information affect them and so they can transfer ahead two steps additional.

    Leave a Comment

    Your email address will not be published.

    Scroll to Top