Here are the outage credits offered by Rogers flanker brands and resellers & More Latest News

Following the nationwide July eighth Rogers community outage, the firm promised it might credit score clients the equal of two days’ price of service. Rogers later upped that to a credit score for 5 days’ price of service.

However, Rogers’ community outage impacted extra than simply Rogers, so some is likely to be questioning what — if any — credits will come down the pipe from their supplier, whether or not that’s a flanker model or reseller.

But earlier than we get into it, it’s price noting that irrespective of should you subscribe on to Rogers or get companies from one other firm, pay attention to scams associated to invoice credits. So far, everybody that has offered a credit score has mentioned they’ll apply it routinely. If you get a textual content message or electronic mail asking you to do one thing to get the credit score — like clicking a hyperlink — don’t do it.

Anyway, let’s get into it.


Rogers flanker model Fido confirmed through its ‘Fido Solutions’ Twitter account that it might routinely credit score clients 5 days’ price of service following the outage.


Similarly, Rogers flanker model Chatr will supply clients 5 days’ price of service as an automated credit score.


Although TekSavvy resells Rogers web in some areas, the supplier hasn’t detailed plans to credit score clients but. When reached by MobileSyrup, TekSavvy indicated it didn’t have sufficient details about the scenario to remark.


Update 14/07/2022 at 07:45pm ET: Oxio confirmed to MobileSyrup that it’s now providing clients a 5 day credit score to match Rogers:

“After Rogers’ latest announcement to offer a 5-day pro-rated credit to its customers, we worked hard (especially our developers) to change the credit process that was already underway to increase our compensation from 2 days to 5 days (still pro-rated). We hope we’ll get compensation from Rogers and we are working in that direction. Just know that if we do get any further compensation, it will go directly back to you! Just like the first credit, you should see it on one of your next two bills.”


So far, that is only a brief listing of suppliers. MobileSyrup has reached out to some others however didn’t obtain solutions forward of publication — the story will likely be up to date with extra data because it turns into obtainable. If you’ve heard from a supplier about credits associated to the Rogers outage, tell us down beneath.

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